Cancel your plan
Anytime, online. No calls and no fees.
How to cancel
- Find the receipt we emailed when you paid. It comes from RevenueCat, who handle our payments, to the email you bought with.
- Open the link in it to manage your subscription.
- Choose to cancel, and confirm.
Can't find the email? Write to us from the email you bought with, and we'll cancel it for you.
Email us to cancelWhat happens next
- Your plan stops renewing. You keep it in the app until the end of the period you paid for, and you're not charged again.
- Your account stays, with your progress. To delete it, open the app and tap Profile, then Delete account.
Not in the App Store
- A plan bought on this website isn't an Apple subscription, so it doesn't show in your iPhone's Settings, under Subscriptions, and deleting the app doesn't cancel it.
- Bought your plan in the app instead? Cancel it on your iPhone: open Settings, tap your name, then Subscriptions, then Plantar Fasciitis Trainer.
Something wrong?
- Want a refund, or don't recognise a charge? Email jocelyn@drawdownbrand.com from the address you bought with, and we'll look at it.